Privacy Policy

Outdoor Home & Design (“we”, “us”) makes software for residential contractors: Home & Design and its trade apps (Decks, Roofing, Concrete & Foundations, Fencing, Hardscapes, Framing and the trades that follow). This policy explains what we collect, why, and the choices you have.

Who this covers

Contractors and their team members who hold an account, and the people contractors work with through the app (their clients, subcontractors and suppliers), who may use a link without an account.

What we collect

• Account details: name, email address, phone number and the company you belong to.
• Company details you enter: business name, address, logo, licence numbers, tax IDs (stored encrypted), prices and settings.
• Job data you enter: clients, project addresses, measurements, photos, designs, 3D models, estimates, proposals, signatures, schedules and invoices.
• Payment details: card and bank payments are handled by Stripe. We never see or store full card numbers.
• Basic technical data: sign-in sessions, device and browser type, and error logs needed to keep the service working and secure.

How we use it

• To run the app for you: design, estimate, send proposals, collect signatures and payments, schedule work and keep records.
• To send the emails and texts you ask the app to send, such as invites, proposals and invoices, carrying your company’s brand.
• To bill your subscription and to prevent fraud and abuse.
• To support you and to improve the app. We do not sell your data or your clients’ data, and we do not use it for advertising.

Your data is yours

Everything your company enters belongs to your company. You can export it at any time as CSV, PDF and model files, and you keep read access after you cancel. Only members of your company can see your company’s records.

Who we share it with

We use a small number of service providers to run the app, and they may process data only to provide their service to us:

• Supabase (database, sign-in and file storage) and Vercel (hosting).
• Stripe (subscriptions and the online payments your clients make to you).
• An email delivery provider, for the emails the app sends.
• Google Gemini, only when you use photo-based design, to turn your photo into a starting design.

We may also share information when the law requires it, or to protect the rights and safety of our users.

Cookies and storage

We use cookies to keep you signed in, and your browser’s local storage to save drafts and preferences (for example, whether the welcome music is muted) so you never lose work offline. We do not use advertising or tracking cookies.

How long we keep it

We keep your data while your account is open and while you keep read access after cancelling. You can ask us to delete your company’s data, and we will, except where the law requires us to keep records such as invoices.

Your choices and rights

You can see, correct and export your information in the app. Depending on where you live, you may have rights to access, correct, delete or move your personal information. Contact us and we will help.

Security

Data is encrypted in transit, sensitive fields such as tax IDs are encrypted at rest, and access is limited to your company by database rules. No system is perfectly secure, so please use a strong password and tell us about anything suspicious.

Children

The app is for businesses and is not meant for anyone under 18.

Changes

If we change this policy in a way that matters, we will tell account owners by email or in the app before it takes effect.

Contact

Questions about privacy: reply to any email the app has sent you and it will reach us.