Terms & Conditions

These terms are an agreement between your company and Outdoor Home & Design (“we”, “us”) for use of Home & Design and its trade apps (the “Service”). By creating an account or using the Service you agree to them on behalf of your company.

What the Service is

The Service is software for residential contractors: site capture, 3D design, takeoffs, estimates, proposals, e-signatures, payments, scheduling and records. We are a software company, not a contractor, architect or engineer, and we do not perform or supervise construction.

Designs and numbers are drafts

Designs, framing, structural sizing, plan sets, takeoffs and prices the Service generates are drafts to help you work faster. Every structural or plan output must be reviewed by a licensed architect or engineer before construction. You are responsible for checking quantities, prices, codes, permits and site conditions, and for the work you sell and build.

Your account

• You must be 18 or older and able to agree for your company.
• Keep your sign-in details safe. You are responsible for what happens under your company’s accounts.
• You decide who on your team has access. Clients and subcontractors use links and don’t need accounts.

Plans, trials and billing

• New companies get a 14-day free trial. No card is needed to start.
• Paid plans are billed in advance, monthly or yearly, through Stripe, at the price shown when you subscribe.
• There are no per-user fees for crews, subcontractors or clients.
• You can cancel at any time. Cancelling stops future charges; we do not refund partial periods unless the law requires it.
• We may change prices with at least 30 days’ notice. Founding Member pricing stays as promised for as long as you keep that plan.

Payments you collect

When your clients pay you online, the payment is processed by Stripe under Stripe’s own terms, and the money goes to your connected Stripe account. You are responsible for your prices, taxes, refunds and disputes with your clients.

Your data

You own the data you put in the Service. You give us permission to store and process it only to run the Service for you. You can export it any time, and you keep read access after cancelling. Our Privacy Policy explains how we handle it.

Acceptable use

• Don’t use the Service for anything unlawful, or to send spam or misleading proposals.
• Don’t try to break, overload or get around the security of the Service, or access another company’s data.
• Only upload content you have the right to use, and only collect signatures and payments you are entitled to.

Our software

We own the Service, its software, designs and brand. Your subscription gives you a right to use it while your account is in good standing; it does not transfer ownership.

Availability and changes

We work to keep the Service available and your work saved, including offline on mobile, but we can’t promise it will never be interrupted. We may improve or change features over time and will give notice before removing anything important you rely on.

Disclaimers and limits

The Service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, or construction defects, and our total liability is limited to what your company paid us in the 12 months before the claim.

Ending the agreement

You can close your account at any time. We may suspend or close an account that breaks these terms or doesn’t pay, after notice where we can give it. Your right to export your data continues after closing.

General

These terms are governed by the laws of the State of New York, USA. If we update them in a way that matters, we will tell account owners before the change takes effect.

Contact

Questions about these terms: reply to any email the app has sent you and it will reach us.